Privacy Policy

1. Introduction

At Plantisio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely by third-party providers)
• Profile photo and bio information

Usage Information

• Browsing history on our platform
• Search queries and filters used
• Plants you view, favorite, or purchase
• Device information and IP address

Transaction Information

• Purchase and sale history
• Messages between buyers and sellers
• Reviews and ratings

3. How We Use Your Information

We use your information to:

• Facilitate transactions between buyers and sellers
• Process payments and shipping
• Provide customer support
• Send important updates about your orders and account
• Improve our platform and services
• Prevent fraud and ensure platform security
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Other users (for completing transactions)
• Payment processors and shipping providers
• Service providers who help operate our platform
• Law enforcement when required by law
• Business partners (with your consent)

We never sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Export your data
• Withdraw consent for marketing communications

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.

9. Children's Privacy

Plantisio is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: